SERVICE REQUEST
NEED IMMEDIATE ASSISTANCE?
We're here to help
We understand that technical difficulties can be frustrating. Here’s how to get the help you need:
Please call us at 920-921-5000 between 8:30 AM and midnight if you need immediate assistance with a machine. We have on-call technicians available until midnight, 7 days a week, to resolve urgent issues.
Thank you for your patience and understanding. We’re committed to providing you with the best possible experience!”
NON-URGENT ISSUES
Send us a message
Send us a message below detailing the problem you’re experiencing. Please include your name, location, your contact information, and the game or machine you’re having trouble with. Our technicians will receive your message on the next business day and address the issue promptly.